Safety Protocols

How we keep our community safe

Your safety is our top priority. Here's how we work to create a safe dating environment.

🔐 Account Security

Phone verification: All accounts require phone number verification
Two-factor authentication: Optional additional security
Secure sessions: Automatic logout after inactivity
Encrypted data: All personal data is encrypted at rest and in transit

👤 Profile Verification

Voice onboarding: Difficult to fake a 60-90 minute conversation
Photo guidelines: Clear face photos required
AI detection: Systems to detect fake or stolen photos
Human review: Flagged profiles reviewed by our team

💬 Conversation Safety

AI moderation: Conversations monitored for harmful content
Keyword detection: Automatic flagging of concerning messages
Easy reporting: Report button on every conversation
Block feature: Instantly block anyone who makes you uncomfortable

📍 Meetup Safety

            Safety Check-in: Automated check during your date
Trusted Contacts: Share your date details with someone you trust
Emergency Button: Quick access to emergency services
Post-date Debrief: Report any safety concerns immediately

        

🚫 Zero Tolerance Policy

We immediately ban users who:

Harass, threaten, or abuse others
Share explicit content without consent
Attempt scams or fraud
Use fake identities
Violate any community guidelines

📊 Reporting & Response

24/7 monitoring: Our safety team reviews reports around the clock
Fast response: Most reports reviewed within 24 hours
Confidential: Reports are handled privately
No retaliation: We protect reporters from retaliation

🤝 Working With Authorities

We cooperate with law enforcement when required to protect our users. We will:

Respond to valid legal requests
Report illegal activity
Preserve evidence when needed
Support investigations into user safety

Contact Our Safety Team

Report abuse: safety@trueyoumatch.ai
Emergency: Always call 911 first